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Priority Check-in & Planning Center

Our Priority Check-in and Planning Center is available online until seven days prior to departure. Guests with a booking number and a deposit on record can pre-reserve their Crystal Adventures ® shore excursions 6-month (180 days) prior to cruise departure using this online service. If you are sailing on Crystal Symphony or Crystal Serenity and your cruise is fully paid, we encourage you to book your specialty dining reservations, spa appointsments, and more. Crystal guests who wish to host visitors on board the ship while at port (whenever conditions allow) may submit their Onboard Visitor Request form via the PCPC portal as well. All guests should complete the online check-in to expedite the embarkation process. 06:25:09:43:285
PCPC Tutorial Video If this is your first time using the new Priority Check-in & Planning Center click on the video for a short introduction or click here for more information and support. Note: PCPC is compatible with Internet Explorer (version 8 and higher) on Windows and MAC computers, Firefox (version 2.1 and higher) on Windows and MAC computers, Safari (version 6) on MAC and Safari (version 5.1) on Windows.

Priority Check-in & Planning Center is currently available for 2017 voyages only.

2018 and 2019 voyages will be available online with limited functionality as of end of June.

We apologize for the inconvenience.

First Name
Last Name
Booking #
Where to find login information? Login
  Here is what you will need:

Personal Information
Full name, home address, phone number, and emergency contact.Login first and last name must match guest's name on the booking.

Crystal Key
When initiating group dining reservations on PCPC for yourself and other Crystal guests, you will need your friends/family member's Crystal Key code to complete your reservation request.

Citizenship Information
Passport details, permanent resident card number, etc.

Travel Plans
Guests making independent travel arrangements will need to provide arrival and departure flight information.

Onboard Expense Account Information (Credit Card)
Method of payment to set up your onboard account.

Onboard Ship Visitors
Crystal guests hosting visitors while at port (whenever conditions allow) must submit the Onboard Visitor's Request Form and complete security clearance requirements no later than seven (7) days prior to ship visit.