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Priority Check-in & Planning Center

Our Priority Check-in and Planning Center is available online until seven days prior to departure. Guests with a booking number and a deposit on record can pre-reserve their Crystal Adventures ® shore excursions 6-month (180 days) prior to cruise departure using this online service. If you are sailing on Crystal Symphony or Crystal Serenity and your cruise is fully paid, we encourage you to book your specialty dining reservations, spa appointsments, and more. Crystal guests who wish to host visitors on board the ship while at port (whenever conditions allow) may submit their Onboard Visitor Request form via the PCPC portal as well. All guests should complete the online check-in to expedite the embarkation process. 02:19:12:07:122
PCPC Tutorial Video If this is your first time using the new Priority Check-in & Planning Center click on the video for a short introduction or click here for more information and support. Note: PCPC is compatible with Internet Explorer (version 8 and higher) on Windows and MAC computers, Firefox (version 2.1 and higher) on Windows and MAC computers, Safari (version 6) on MAC and Safari (version 5.1) on Windows.
IMPORTANT NOTICE: 2019 VOYAGES

We are pleased to now take phone bookings on all of our 2019 ocean, river and yacht voyages. Please be advised that 2019 voyages are not immediately available through PCPC Priority Check-in & Planning Center. We apologize for any inconvenience this may cause and encourage you to call our Reservations team at 1-800-446-6620 for any assistance you may need in creating a new booking or making changes to an existing booking. Or, if you reside outside the U.S. and Canada, please contact your local Crystal representative or email us at internationalsales@crystalcruises.com. Access to all our 2019 voyages will be available shortly.

Login
First Name
Last Name
Booking #
Where to find login information? Login
  Here is what you will need:

Personal Information
Full name, home address, phone number, and emergency contact.Login first and last name must match guest's name on the booking.

Crystal Key
When initiating group dining reservations on PCPC for yourself and other Crystal guests, you will need your friends/family member's Crystal Key code to complete your reservation request.

Citizenship Information
Passport details, permanent resident card number, etc.

Travel Plans
Guests making independent travel arrangements will need to provide arrival and departure flight information.

Onboard Expense Account Information (Credit Card)
Method of payment to set up your onboard account.

Onboard Ship Visitors
Crystal guests hosting visitors while at port (whenever conditions allow) must submit the Onboard Visitor's Request Form and complete security clearance requirements no later than seven (7) days prior to ship visit.